If the answer you are looking for is not on our FAQ page, then please call us at +1-866-884-4080 or send us an email at [email protected] and we will be happy to assist you with any questions that you may have.
Steamynightgames.com is a professional team of customer service representatives, here to help you with any and all account related issues and questions. We are open If you want to cancel your membership with us you can email us at [email protected] call us at +1-866-884-4080, or speak to one of our representatives about it via Live Chat.
All trial memberships become month to month memberships after the trial period has All memberships transfer from trial to monthly automatically unless they are canceled within the trial period. Some credit card companies and banking institutions post a preauthorized payment for trial memberships. This preauthorized payment, will “clear” if you cancel within the listed time frame. If you have any additional questions or concerns, contact the financial institution directly.
Once you cancel your account, you should receive an email confirming that it was successfully canceled. If you do not receive this email, check your junk/spam folder. If it is not there, give us a call at +1-866-884-4080 or send us an email at [email protected] and we will be happy to assist you.
Our customer service representatives can help you retrieve your username or password information by calling them directly at +1-866-884-4080 as well as by using the email form or the Live Chat feature on the website.
There could be numerous reasons why the card was declined. Please try another card to place the order. If the card keeps getting declined, call us at +1-866-884-4080 or send us an email at [email protected]. You can always check with your financial institution as well to see if there is a problem with the card.
We use a special encryption page when you sign up that only shows the last four digits of your credit card number. We would never violate your privacy by displaying your private information. If you would like to learn more about our privacy policy, call us at +1-866-884-4080 or email us at [email protected].